Refund policy

Returns

You may request a return within 14 calendar days of delivery. To be eligible, the item must be unworn, unwashed, unused, and in the same condition and original packaging in which it was received.

To start a return, email bigbellyboysatl@gmail.com with your order number and the item you would like to return. Please wait for return instructions before mailing anything. Returns sent without prior approval may not be accepted.

Exchanges

If your shirt does not fit, we are happy to exchange it for another available size. Email us within 14 calendar days of delivery. Exchanges are subject to product availability.

Damaged or incorrect items

If your order arrives damaged or you receive the wrong item, email us with your order number and clear photos so we can make it right. Big Belly Boys will cover reasonable return or replacement shipping when the error is ours.

Refunds

After we receive and inspect an approved return, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method. Your bank or card provider may need additional time to post the credit.

Non-returnable items

Gift cards and items marked final sale cannot be returned.

Return shipping

Customers are responsible for return shipping costs for standard returns and size exchanges. Original shipping charges are non-refundable. We recommend using a trackable shipping service. Email us first to receive the correct return address and instructions.